Privacy Notice
This Notice describes how we collect,
use and process your personal information, and how, in doing so, we comply with
our legal obligations to you. Our practice policy is to respect the privacy of
our clients, their families and our staff and to maintain compliance with
POPIA.
You can withdraw or change your consent at any time by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.
Privacy Policy
Your privacy is important to us. It is Danelle Greef Kinderkinetics’s policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.
1. Information we collect
Log data
When you visit our
website, our servers may automatically log the standard data provided by your
web browser. It may include your computer’s Internet Protocol (IP) address,
your browser type and version, the pages you visit, the time and date of your
visit, the time spent on each page, and other details.
Device data
We may also collect
data about the device you’re using to access our website. This data may include
the device type, operating system, unique device identifiers, device settings,
and geo-location data. What we collect can depend on the individual settings of
your device and software. We recommend checking the policies of your device
manufacturer or software provider to learn what information they make available
to us.
Personal information
We may ask for
personal information, such as your:
2. Legal bases for processing
We will process
your personal information lawfully, fairly and in a transparent manner. We
collect and process information about you only where we have legal bases for
doing so.
These legal bases
depend on the services you use and how you use them, meaning we collect and use
your information only where:
Where you consent
to our use of information about you for a specific purpose, you have the right
to change your mind at any time (but this will not affect any processing that
has already taken place).
We don’t keep
personal information for longer than is necessary. While we retain this
information, we will protect it within commercially acceptable means to prevent
loss and theft, as well as unauthorized access, disclosure, copying, use or
modification. That said, we advise that no method of electronic transmission or
storage is 100% secure and cannot guarantee absolute data security. If
necessary, we may retain your personal information for our compliance with a
legal obligation or in order to protect your vital interests or the vital
interests of another natural person.
3. Collection and use of information
We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
4. Disclosure of personal information to third parties
We may disclose personal information to:
5. International transfers of personal information
The personal
information we collect is stored and processed in South Africa, or where we or
our partners, affiliates and third-party providers maintain facilities. By
providing us with your personal information, you consent to the disclosure to
these overseas third parties.
We will ensure that
any transfer of personal information from countries in the European Economic
Area (EEA) to countries outside the EEA will be protected by appropriate
safeguards, for example by using standard data protection clauses approved by
the European Commission, or the use of binding corporate rules or other legally
accepted means.
Where we transfer
personal information from a non-EEA country to another country, you acknowledge
that third parties in other jurisdictions may not be subject to similar data
protection laws to the ones in our jurisdiction. There are risks if any such
third party engages in any act or practice that would contravene the data
privacy laws in our jurisdiction and this might mean that you will not be able
to seek redress under our jurisdiction’s privacy laws.
6. Your rights and controlling your personal
information
Choice
and consent: By providing personal
information to us, you consent to us collecting, holding, using and disclosing
your personal information in accordance with this privacy policy. If you are
under 16 years of age, you must have, and warrant to the extent permitted by law
to us, that you have your parent or legal guardian’s permission to access and
use the website and they (your parents or guardian) have consented to you
providing us with your personal information. You do not have to provide
personal information to us, however, if you do not, it may affect your use of
this website or the products and/or services offered on or through it.
Information
from third parties: If we receive personal
information about you from a third party, we will protect it as set out in this
privacy policy. If you are a third party providing personal information about
somebody else, you represent and warrant that you have such person’s consent to
provide the personal information to us.
Restrict: You
may choose to restrict the collection or use of your personal information. If
you have previously agreed to us using your personal information for direct
marketing purposes, you may change your mind at any time by contacting us using
the details below. If you ask us to restrict or limit how we process your
personal information, we will let you know how the restriction affects your use
of our website or products and services.
Access
and data portability: You may request details of the
personal information that we hold about you. You may request a copy of the
personal information we hold about you. Where possible, we will provide this
information in CSV format or other easily readable machine format. You may
request that we erase the personal information we hold about you at any time.
You may also request that we transfer this personal information to another
third party.
Correction: If
you believe that any information we hold about you is inaccurate, out of date,
incomplete, irrelevant or misleading, please contact us using the details
below. We will take reasonable steps to correct any information found to be
inaccurate, incomplete, misleading or out of date.
Notification
of data breaches: We will comply laws applicable
to us in respect of any data breach.
Complaints: If
you believe that we have breached a relevant data protection law and wish to
make a complaint, please contact us using the details below and provide us with
full details of the alleged breach. We will promptly investigate your complaint
and respond to you, in writing, setting out the outcome of our investigation
and the steps we will take to deal with your complaint. You also have the right
to contact a regulatory body or data protection authority in relation to your
complaint.
Unsubscribe: To
unsubscribe from our e-mail database or opt-out of communications (including
marketing communications), please contact us using the details below or opt-out
using the opt-out facilities provided in the communication.
7. Cookies
We use “cookies” to
collect information about you and your activity across our site. A cookie is a
small piece of data that our website stores on your computer, and accesses each
time you visit, so we can understand how you use our site. This helps us serve
you content based on preferences you have specified. Please refer to our Cookie
Policy for more information.
8. Business transfers
If we or our assets
are acquired, or in the unlikely event that we go out of business or enter
bankruptcy, we would include data among the assets transferred to any parties
who acquire us. You acknowledge that such transfers may occur, and that any
parties who acquire us may continue to use your personal information according
to this policy.
9. Limits of our policy
Our website may
link to external sites that are not operated by us. Please be aware that we
have no control over the content and policies of those sites, and cannot accept
responsibility or liability for their respective privacy practices.
10. Changes to this policy
At our discretion,
we may change our privacy policy to reflect current acceptable practices. We
will take reasonable steps to let users know about changes via our website.
Your continued use of this site after any changes to this policy will be
regarded as acceptance of our practices around privacy and personal information.
If we make a
significant change to this privacy policy, for example changing a lawful basis
on which we process your personal information, we will ask you to re-consent to
the amended privacy policy.
This policy is
effective as of 18 Jun. 2024.
Request or Erase Personal Data
Please send an
email to danelle@dgkinderkinetics with your request.